Contact

Last updated: August 2, 2026

Email is the fastest way to reach us. Write in English or Polish and always send from the address linked to your Nexora Links account so we can identify it.

Support

Account, payments, wallet, Premium, ad-free passes, earnings and withdrawals: nexora@nexoralink.best

Abuse, copyright and DMCA

Harmful links, scams, malware and copyright takedown notices: nexora@nexoralink.best

Response times

Support requests: within 2 business days.
Abuse and copyright notices: reviewed within 2 business days, urgent malware or phishing reports the same day.
Withdrawal reviews: up to 5 business days, longer when a request is flagged by risk scoring.
Refund decisions: within 2 business days of receiving the request.

What to include

The email address on your account.
The full Nexora link involved, if your message is about a specific link.
The date, amount and product name for anything payment related.
A short, factual description of what happened and what you expected.

Reporting from the product

Every unlock page has a report option, and signed-in users can send a message from the Contact tab on the home page. Both reach the same team as the addresses above.